JEN'S RESUME
CAREER DEVELOPMENT LEADER
Accomplished career management leader with a 25+ year track record of excellence in assisting young professionals transition
from education to the workforce. Gallup Certified Strenghs Coach and also certified to administer the Strong Interest Inventory,
one of the most respected career assessments on the market.
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Individual and Group Training ï‚·
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World Class Training ï‚·
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Management Development
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Career Assessment ï‚·
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Strategic Relationship Builder ï‚·
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Organizational Planning
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Staff Development & Evaluation ï‚·
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Corporate Connections ï‚·
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Strategic Planning
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In-Person and Remote Communication ï‚·
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Motivator and Encourager ï‚·
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Honesty and Integrity
Strengthsfinder Profile –Activator ï‚Ÿï€ Maximizer ï‚Ÿï€ Responsibility ï‚Ÿï€ Learner ï‚Ÿï€ Futurist
EXPERIENCE
CAREER COACH, FOUNDER, Higher Calling Coaching LLC 2014 - present
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Formed small business to provide career coaching for individuals and teams.
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Launched business and promoted services to target early-mid career professionals
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ï‚·Coach individuals and teams to greater performance and satisfaction
ASSISTANT DIRECTOR, ALUMNI AND MBA CAREER MANAGEMENT, University of Chicago, 2021-2023
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ASSISTANT DEAN, MBA PROGRAMS, University of Arizona 2012 – 2014
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Promoted to lead a transformation in culture, enrollment, ranking and revenue across Full-time, Executive, Online, and Evening
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MBA Programs on main campus and satellite campus in Phoenix. Directed 23 professional staff.
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Within 2 years, provided the strategic leadership that exceeded enrollment goals by 30%, improved ranking by 21 places, launched online MBA and broadened employer relations and more than doubled student placement from 38% to 84%
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ï‚·Restructured the team, hired and trained 9 new team members, and developed guiding principles to align with strategic goals and engender a new team culture across the department
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ï‚·Developed Leadership team development program for managers leading to success in all areas of department
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Increased rankings for Full-time program from #62 to #48 and Evening program from #46 to #25 in US News and World
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Report 2013 Best Business Schools – additional increases in Economist, Forbes and Poets & Quants rankings
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Recruited largest Evening MBA Class in previous five years, despite weak market demand
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Created Industry Advisory Board and recruited 15 executive leaders to connect students to senior level industry personnel, as well as building education-industry relationships and generating donations
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Connected and collaborated with internal and external partners leading to enhanced relationships and mutual results
DIRECTOR, MBA CAREER MANAGEMENT, University of Arizona 2010 – 2012
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Hired to turnaround career management department with a focus on improving program delivery and content, enhancing the student experience, and producing measurable gains in placement and starting salaries. Led a staff of 5.
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Within 2 years, revitalized the delivery and quality of MBA career management programming, improved the student experience, increased student placement by 25% and grew salaries by $18K
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Collected, assessed, and analyzed student and employer feedback to increase program effectiveness, resulting in improved process and strengthened relationships between students and the employer community
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Developed a new employer relations strategy based on program core competencies and student demographics, resulting in 100% increase in one year in number of job postings and on campus recruitment opportunities
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Created and delivered world class career development training for group and individual delivery
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Collaborated with the MBA Program Manager to make career development training mandatory for all incoming full-time students and delivered nine hours of career content
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ï‚·Encouraged student attendance at national career fairs by subsidizing cost of trip to National Hispanic MBA and National Black MBA Conferences, leading to an increase in internships and full time placements
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Reviewed student admissions files and collaborated with colleagues to ensure proper selection of candidates
ASST. DIRECTOR, MBA CAREER MANAGEMENT, University of Wisconsin 2008 – 2010
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Served as lead advisor to domestic and international MBA students on job search techniques, career management and employment opportunities. Contributed to the program’s strategic growth and improved placement ranking.
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Led the improvements that that quickly grew UW Madison to 15th highest placement rate among top-ranked MBA programs and raised student satisfaction rating to consistently exceed 91%
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Collaborated with 12 industry-expert Specialization Directors to develop programming and initiatives for specific student populations (e.g., Brand and Product Management, Real Estate, Finance, Marketing Research, etc.)
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ï‚·Led cross-functional initiative involving 18 staff members and 65 students to deliver career development information to under-represented minorities and women, resulting in 100% of students obtaining interviews at highly selective career conference
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Developed and delivered workshops to incoming MBA classes, resulting in overall student satisfaction averaging 91% orhigher for each session
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ï‚·Created and lead team of 7 professional staff in inaugural New Employee Orientation initiative for the school, resulting in 90% average satisfaction for new employees and winning 2 awards in college competition
ASST. DIRECTOR, CENTER FOR BRAND & PRODUCT MANAGEMENT, University of Wisconsin 2006 – 2008
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Recruited, prepared, and advised students in this specialized MBA program, the first university-based business program of its kind, and built key industry relationships for placement, internships and programming support.
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Continued to build and expand the popularity and quality of the program – within 2 years increased applications by 150% and maintained 100% placement after graduation
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ï‚· Recruited new MBA students to program, resulting in an applicant increase of 150%
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ï‚· Worked with students and recruiters to maintain 100% placement of all graduates and interns during tenure
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ï‚· Developed partnerships with senior leadership of targeted Fortune 500 companies to supplement student learning
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ï‚· Identified employment opportunities and increased revenue
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ï‚· Supervised 25 Project Assistants tasked with assignments designed to market the center, including: newsletter, blog, interview team, website, and print materials
Previous experience:
Associate Director, Career Services, Edgewood College, Madison, Wisconsin 2001 – 2006
Assistant Director, Career Services, Cornell College, Mount Vernon, Iowa 2000 – 2001
AWARDS & INDUSTRY LEADERSHIP
Nominee, University Department Award For Excellence, University of Arizona 2014
Graduate Management Admissions Council Leadership Conference 2012, 2013
Association to Advance Collegiate Schools of Business (AACSB) Associate Dean’s Conference 2013
Conference Co-Chair, MBA Career Services Council 2012
Co-Chair, Programs and Speakers Committee, MBA Career Services Council 2011
Be Out In Front and People’s Choice Awards, Project Brandwoven Competition, University of Wisconsin 2008
National Career Development Association 2002 – 2006
Executive Board, Wisconsin College Personnel Association 2001 – 2003
EDUCATION & CERTIFICATIONS
M.A Education, Postsecondary Education – University of Northern Iowa 2001
B. A. French, Psychology Minor – University of Wisconsin-LaCrosse 1995
Gallup© Certified Strengths Coach 2014-Present
Strong Interest Inventory© Certification 2006